Terms & Conditions

At Elevate, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us, whether through our website, mobile applications, or products and services.

Information We Collect

We may collect personal information such as your name, email address, phone number, shipping and billing address, payment details, and device usage data. This information is collected when you purchase our products, register for an account, subscribe to updates, or interact with our customer service team.

How We Use Your Information

We use your information to process orders, improve our products and services, provide customer support, send promotional updates (with your consent), and enhance your overall experience with our brand.

Sharing Your Information

Your data will not be sold or rented to third parties. We may share your information with trusted partners only to facilitate transactions, deliver services, or comply with legal obligations.

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, while we strive for maximum security, no online platform can guarantee absolute safety.

Your Rights

You have the right to access, modify, or request the deletion of your personal information. You can also opt out of marketing communications at any time.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Please review this page regularly for updates.

For questions or concerns about your privacy, contact us at [7470713609].

Effective Date: 1-4-2025

Terms of Uses

This website, located at www.elevate-one.in or any of our affiliated sites including mobile and/or Internet applications or "apps" (collectively, the "Site"), is provided by Elevate.one (elevate.one, "we," "our," or "us") to the person accessing this Site ("you," "your")

Introduction

The domain name www.elevate-one.com is a website which is operated by a company incorporated under laws of India with our registered office at Bhopal, madhya Pradesh. The use of website is governed by the following terms and conditions. We have the primary right to change, replace, add or remove any portion, content, information or product of this website without any prior notice including the terms, conditions and policies of this website. It is your responsibility to review these policies for any updates. Your use of this website means that you agree to these terms and conditions. Your use of any information or material on this website is entirely at your own risk. It is not our responsibility to ensure that the information or materials available meet your specifications.

Our Services

Elevate redefines the art of sound with its luxury audio services, offering bespoke solutions for discerning clients. From state-of-the-art home theater installations to precision-engineered sound systems, Elevate combines cutting-edge technology with elegant design to deliver an unparalleled listening experience. Whether enhancing your home, yacht, or private venue, our expert team ensures a seamless integration of audio excellence, tailored to your unique style and needs. Experience sound as it was meant to be heard—flawless, immersive, and inspiring

Third Party Websites

We are active on third party sites such as Amazon, Flipkart. These are only for sharing or for listing purpose and we take no responsibility of these sites or of their contents listed on our website. We deny all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites including the comments posted by them. Neither we nor any third party provide any warranty as to the accuracy of the information and products offered on this website. You acknowledge that such information and products may consist of some errors or inaccuracies at any point of time.

Privacy

Your privacy is important for us. We treat it as our asset and serve to keep this asset confidential. However we may use this information for internal record keeping, improve our products and services, promote about new products or information which you may find interesting, to contact you for market research purposes. It may be done via e-mail, phone or fax. We are committed to make sure that your personal information is safe. In order to do this we have set up certain procedures to safeguard and secure the personal information.

Product Accuracy

The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

Product Pricing

We make sure that all the pricing details appearing on the website are accurate. However errors may occur, in that case information would be provided to you if an order has been placed by you. In case you want to cancel the order we would willing help you and refund the amount (if already been paid). If we are unable to connect with you we would cancel that order. Also prices for items may change from time to time without any prior notice. However it would not affect the orders that have already been dispatched. The price of an item includes GST taxes at the prevailing rate for which we are responsible as a seller.

Payment

We carry out a standard pre-authorization check on your payment card to check the availability of sufficient funds in order to complete the transaction process. After this pre-authorization check the amount will be debited from your account to complete your order. Before shipping or delivery we may confirm your order on phone or via e-mail to provide you with a safe online shopping.

Delivery

While placing an order you will be given various options for delivery and this will vary depending on the area from where you want to place an order. After placing an order you will receive an e-mail conformation describing the details of your order and also the estimated time. Generally the maximum estimated delivery time is 7-10 business days. At times the delivery to its destination may take longer than the estimated time due to unforeseen circumstances for which the management will not be responsible. However, we will reach you by an e-mail or sms.

Sale in India Only

Products on this website are solely for the purpose of sale in India. Those who access the site from other countries other than India, Elevate is not responsible for the delivery or refund of the products.

Returns Replacement

If you change your mind about any items purchased you can return them to us. For more information on Returns and Replacement, please refer to our Return Policy

Intellectual Property Rights

All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.

Law and Jurisdiction

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.

Indemnification

You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

Violation & Termination

You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.

Social Responsibility Policy

At Elevate , we are committed to creating a positive impact on society and the environment. Our social responsibility initiatives focus on sustainability, ethical practices, and community well-being, aligning with our mission to innovate responsibly and contribute to a better future.

Environmental Sustainability

We prioritize eco-friendly practices across all aspects of our operations. From designing energy-efficient products to reducing e-waste through recycling programs, we are dedicated to minimizing our environmental footprint. We invest in sustainable materials, promote responsible sourcing, and strive for carbon neutrality in our manufacturing and distribution processes.

Ethical Sourcing and Labor Practices

We uphold the highest standards of ethics and fairness in our supply chain. By partnering with suppliers who adhere to fair labor practices, safe working conditions, and human rights principles, we ensure that every product reflects our commitment to integrity and respect for people.

Community Engagement

We actively support local and global communities through education, technology access, and charitable initiatives. By donating electronics, sponsoring STEM programs, and investing in underserved areas, we empower individuals and foster innovation.

Innovation for Social Good

Our products are designed to improve lives while addressing global challenges such as energy consumption, accessibility, and digital inclusion. By integrating smart and sustainable technology, we aim to bridge gaps and create opportunities for everyone.

Transparency and Accountability

We are committed to being transparent about our social and environmental impact. Through regular reporting and open communication, we hold ourselves accountable to our goals and invite stakeholders to join us on our journey toward meaningful change.

Together, we can innovate responsibly, protect the planet, and improve lives for generations to come.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments